/* ScoreReview design system. One stylesheet for the admin portal (hero), agent portal, owner reports and info pages.
   Brand: violet #5A1FD1, ink #1A1033, star gold #FFC21A (stars and scores only). Gabarito for display, Figtree for text. */
@font-face{font-family:'Figtree';font-weight:400;font-display:swap;src:url(/fonts/figtree-400.woff2) format('woff2')}
@font-face{font-family:'Figtree';font-weight:500;font-display:swap;src:url(/fonts/figtree-500.woff2) format('woff2')}
@font-face{font-family:'Figtree';font-weight:600;font-display:swap;src:url(/fonts/figtree-600.woff2) format('woff2')}
@font-face{font-family:'Figtree';font-weight:700;font-display:swap;src:url(/fonts/figtree-700.woff2) format('woff2')}
@font-face{font-family:'Gabarito';font-weight:600;font-display:swap;src:url(/fonts/gabarito-600.woff2) format('woff2')}
@font-face{font-family:'Gabarito';font-weight:800;font-display:swap;src:url(/fonts/gabarito-800.woff2) format('woff2')}
@font-face{font-family:'Gabarito';font-weight:900;font-display:swap;src:url(/fonts/gabarito-900.woff2) format('woff2')}

:root{
  color-scheme:light;
  --bg:#F7F4FF;--card:#FFFFFF;--raise:#FBFAFF;--line:#E7E0F7;--line2:#D6CBF2;
  --ink:#1A1033;--ink2:#3A3157;--muted:#665E82;--onink:#FFFFFF;
  --accent:#5A1FD1;--accent2:#3E12A6;--accent3:#B79CFF;--onaccent:#FFFFFF;--soft:#F0E9FF;--glow:rgba(90,31,209,.22);
  --star:#FFC21A;--star2:#B87800;--good:#12946A;--warn:#B26A00;--bad:#C62845;
  --shadow:0 1px 0 rgba(26,16,51,.03),0 1px 3px rgba(26,16,51,.06);
  --lift:0 18px 40px -18px rgba(42,16,110,.35);
  --side:#140B2B;--side-ink:#CFC6EA;--side-mut:#8B80AE;
  --grad:linear-gradient(135deg,#6A2EE8,#3E12A6);
  --display:'Gabarito','Figtree',system-ui,sans-serif;--text:'Figtree',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;--mono:ui-monospace,Menlo,Consolas,monospace;
  --r-lg:18px;--r:14px;--r-sm:10px;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--text);font-size:16px;line-height:1.45;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased}
body{min-height:100vh}
button,input,select,textarea{font-family:inherit;color:inherit;font-size:16px}
button{cursor:pointer}
:focus-visible{outline:3px solid var(--accent3);outline-offset:2px}
h1,h2,h3,p{margin:0}
a{color:inherit}
::selection{background:var(--accent3);color:var(--ink)}
*{scrollbar-width:thin;scrollbar-color:#CFC4EE transparent}

/* customer column (also used by home + small pages) */
.app{width:100%;max-width:480px;min-height:100vh;margin:0 auto;position:relative}

/* ------------------------------------------------ type + helpers */
.title{font:700 19px/1.2 var(--display);letter-spacing:-.01em}
.sub{font-size:13px;font-weight:500;color:var(--muted)}
.h1{font:800 30px/1.08 var(--display);letter-spacing:-.025em}
.h2{font:800 21px/1.15 var(--display);letter-spacing:-.015em}
.h3{font:600 16.5px/1.25 var(--text);letter-spacing:-.005em}
.muted{color:var(--muted)}
.hint{font-size:13.5px;font-weight:500;color:var(--muted);line-height:1.5}
.err{font-size:14px;font-weight:600;color:var(--bad)}
.ok{font-size:14px;font-weight:600;color:var(--good)}
.tag{font-size:13px;font-weight:700;color:var(--accent)}
.row{display:flex;align-items:center;gap:12px}
.col{display:flex;flex-direction:column}
.grow{flex:1;min-width:0}
.wrap{display:flex;flex-wrap:wrap;gap:10px}
.gap2{gap:2px}.gap4{gap:4px}.gap6{gap:6px}.gap8{gap:8px}.gap10{gap:10px}.gap12{gap:12px}.gap14{gap:14px}.gap16{gap:16px}.gap18{gap:18px}.gap20{gap:20px}.gap24{gap:24px}.gap34{gap:34px}
.pad{padding:18px 20px}
.between{justify-content:space-between}
.right{margin-left:auto}
.center{text-align:center}
.nowrap{white-space:nowrap}
.hide{display:none!important}
.num,.stat b,.tbl td,.kv dd{font-variant-numeric:tabular-nums}
kbd{font:600 11.5px var(--mono);padding:2px 6px;border-radius:6px;border:1px solid var(--line2);background:var(--card);color:var(--muted)}

/* ------------------------------------------------ controls */
.btn{height:50px;border-radius:12px;border:0;background:var(--accent);color:var(--onaccent);font:600 16px var(--text);padding:0 20px;display:flex;align-items:center;justify-content:center;gap:9px;width:100%;text-decoration:none;transition:background .15s,box-shadow .15s,transform .08s;box-shadow:inset 0 1px 0 rgba(255,255,255,.18),0 6px 16px -8px var(--glow)}
.btn:hover{background:var(--accent2)}
.btn:active{transform:translateY(1px)}
.btn.sm{height:36px;border-radius:10px;font-size:14px;width:auto;padding:0 13px;gap:7px;white-space:nowrap;flex:none}
.btn.md{height:44px;font-size:15px}
.btn.lg{height:56px;font-size:17px;border-radius:14px}
.btn.auto{width:auto}
.btn.accent{background:var(--accent);color:var(--onaccent)}
.btn.ghost{background:var(--card);color:var(--ink);border:1px solid var(--line);box-shadow:var(--shadow)}
.btn.ghost:hover{border-color:var(--line2);background:var(--raise)}
.btn.danger{background:var(--card);color:var(--bad);border:1px solid var(--line);box-shadow:none}
.btn.danger:hover{background:#FFF3F5;border-color:#F1C3CD}
.btn.good{background:var(--good);color:#fff}
.btn[disabled]{opacity:.5;cursor:default;transform:none}
.iconbtn{width:40px;height:40px;border-radius:11px;border:1px solid var(--line);background:var(--card);display:flex;align-items:center;justify-content:center;color:var(--ink2);text-decoration:none;flex:none;transition:border-color .15s,color .15s}
.iconbtn:hover{border-color:var(--accent3);color:var(--accent)}
.linkbtn{border:0;background:none;color:var(--accent);font:inherit;font-weight:600;text-decoration:underline;text-underline-offset:3px;cursor:pointer;padding:0}
.chip{height:44px;padding:0 18px;border-radius:999px;border:1.5px solid var(--line);background:var(--card);color:var(--ink);font-size:15.5px;font-weight:600;display:inline-flex;align-items:center;gap:8px;transition:background .15s,color .15s,border-color .15s}
.chip:hover{border-color:var(--line2)}
.chip.on{background:var(--accent);color:var(--onaccent);border-color:var(--accent);padding-right:14px}
.chip.sm{height:36px;font-size:14px;padding:0 14px}
.chip.sm.on{padding-right:10px}
.chip.off{opacity:.55;text-decoration:line-through;background:var(--bg)}
.chip svg{flex:none}
.chipx{display:inline-flex;align-items:center;gap:6px;height:34px;padding:0 6px 0 13px;border-radius:999px;background:var(--soft);color:var(--accent2);font-size:14px;font-weight:600;border:1px solid #DCCDFF}
.chipx button{width:22px;height:22px;border-radius:11px;border:0;background:rgba(90,31,209,.12);color:inherit;display:flex;align-items:center;justify-content:center;padding:0}
.chipx button:hover{background:var(--accent);color:#fff}
.chipx.own{background:#FFF7DB;border-color:#F4DD8C;color:#6B4A00}
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field>label,.lbl{font-size:13px;font-weight:600;color:var(--ink2)}
.req{color:var(--bad)}
.input{height:46px;border-radius:11px;border:1px solid var(--line2);background:var(--card);padding:0 13px;font-size:16px;font-weight:500;width:100%;min-width:0;transition:border-color .15s,box-shadow .15s}
.input:hover{border-color:#C3B4EC}
.input:focus,.input:focus-visible{outline:0;border-color:var(--accent);box-shadow:0 0 0 4px var(--glow)}
.input.bad{border-color:var(--bad)}
.input::placeholder{color:#9B93B5}
textarea.input,.input.ta{height:auto;padding:11px 13px;line-height:1.5;resize:vertical}
select.input{appearance:none;background:var(--card) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23665E82' stroke-width='2.6' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E") no-repeat right 13px center;padding-right:40px}
input[type=color]{padding:3px;height:44px;width:56px;border-radius:11px;border:1px solid var(--line2);background:var(--card);cursor:pointer}
input[type=checkbox]{width:18px;height:18px;accent-color:var(--accent);margin:2px 0 0;flex:none}
.seg{display:flex;background:#ECE6FA;border-radius:12px;padding:3px;gap:3px}
.seg button{flex:1;height:38px;border-radius:9px;border:0;background:transparent;color:var(--muted);font-size:14px;font-weight:600;transition:background .15s,color .15s}
.seg button.on{background:var(--card);color:var(--ink);box-shadow:0 1px 3px rgba(26,16,51,.16)}
.opt{height:42px;padding:0 14px;border-radius:11px;border:1.5px solid var(--line);background:var(--card);font-size:14px;font-weight:600;color:var(--ink)}
.opt:hover{border-color:var(--line2)}
.opt.on{border-color:var(--accent);background:var(--soft);color:var(--accent2)}
.sw{display:flex;align-items:center;gap:8px;height:42px;padding:0 12px 0 5px;border-radius:999px;border:1.5px solid var(--line);background:var(--card);font-size:13.5px;font-weight:600;color:var(--ink)}
.sw.on{border-color:var(--accent);background:var(--soft)}
.sw i{width:30px;height:30px;border-radius:15px;display:block;border:3px solid;flex:none}

/* custom dropdown */
.selectx{display:flex;align-items:center;justify-content:space-between;gap:10px;text-align:left;cursor:pointer;width:100%}
.selx-l{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}
.selx-c{flex:none;width:16px;height:16px;opacity:.7;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23665E82' stroke-width='2.6' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E") center/contain no-repeat}
.optlist{display:flex;flex-direction:column;gap:2px;max-height:min(56vh,420px);overflow:auto;margin:0 -4px;padding:0 4px}
.optrow{display:flex;align-items:center;gap:10px;min-height:46px;padding:0 13px;border:0;border-radius:10px;background:transparent;color:var(--ink);font-size:15.5px;font-weight:500;text-align:left;cursor:pointer}
.optrow:hover{background:var(--bg)}
.optrow.on{background:var(--soft);color:var(--accent2);font-weight:600}

/* ------------------------------------------------ surfaces */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);padding:20px;box-shadow:var(--shadow);min-width:0}
.card.flat{box-shadow:none}
.card.quiet{background:var(--raise)}
.avatar{width:44px;height:44px;border-radius:13px;background:var(--soft);color:var(--accent2);display:flex;align-items:center;justify-content:center;font:800 19px var(--display);flex:none}
.avatar.sm{width:34px;height:34px;border-radius:10px;font-size:15px}
.badge{width:28px;height:28px;border-radius:14px;border:1.5px solid var(--line2);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;color:var(--muted);flex:none}
.badge.done{background:var(--accent);border-color:var(--accent);color:var(--onaccent)}
.pill{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;font-weight:600;padding:3px 9px;border-radius:999px;background:#EEEAF7;color:var(--ink2);white-space:nowrap}
.pill.good{background:#E3F5EE;color:var(--good)}
.pill.warn{background:#FFF1D6;color:var(--warn)}
.pill.off{background:#FCE8EC;color:var(--bad)}
.pill.acc,.pill.ok{background:var(--soft);color:var(--accent2)}
.pill.good::before,.pill.warn::before,.pill.off::before{content:"";width:6px;height:6px;border-radius:3px;background:currentColor}
.stat{position:relative;background:var(--card);border:1px solid var(--line);border-radius:16px;padding:16px 16px 15px;min-width:0;box-shadow:var(--shadow)}
.stat>span{display:block;font-size:13px;font-weight:600;color:var(--muted);padding-right:40px}
.stat b{display:block;font:800 29px/1.1 var(--display);letter-spacing:-.02em;margin-top:8px}
.stat small{display:block;font-size:12.5px;font-weight:500;margin-top:4px}
.stat .delta{font-weight:600}.delta.up{color:var(--good)}.delta.down{color:var(--bad)}
.sicon{position:absolute;top:14px;right:14px;width:32px;height:32px;border-radius:10px;background:var(--soft);color:var(--accent);display:flex;align-items:center;justify-content:center}
.sicon .ic{display:flex}
.bar{height:6px;border-radius:3px;background:#ECE6FA;margin-top:14px;overflow:hidden}
.bar>i{display:block;height:100%;background:var(--accent);border-radius:3px;transition:width .4s ease}
.divider{height:1px;background:var(--line);border:0;margin:0}
.kv{display:grid;grid-template-columns:130px 1fr;gap:9px 14px;font-size:14.5px;margin:0}
.kv dt{color:var(--muted);font-weight:500}
.kv dd{margin:0;font-weight:600;word-break:break-word}
.empty{text-align:center;padding:32px 16px}
.rowlink{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid var(--line);cursor:pointer;min-width:0}
.rowlink:last-child{border-bottom:0}
.listcard{display:flex;flex-direction:column;gap:12px;padding:16px;border:1px solid var(--line);border-radius:16px;background:var(--card);cursor:pointer;text-align:left;width:100%;min-width:0;box-shadow:var(--shadow);transition:border-color .15s}
.listcard:hover{border-color:var(--accent3)}
.banner{display:flex;gap:12px;align-items:flex-start;padding:13px 15px;border-radius:13px;border:1px solid var(--line);background:var(--card);font-size:14.5px;line-height:1.45}
.banner .ic{flex:none;margin-top:1px}
.banner.ok{background:#EEF9F4;border-color:#BFE6D6}.banner.ok .ic{color:var(--good)}
.banner.warn{background:#FFF8E6;border-color:#F3DB9C}.banner.warn .ic{color:var(--warn)}
.banner.bad{background:#FDEEF1;border-color:#F0BFCB}.banner.bad .ic{color:var(--bad)}
.alert{display:flex;gap:14px;align-items:center;text-align:left;width:100%;border-radius:15px;padding:13px 15px;cursor:pointer;box-shadow:none;font:inherit;color:inherit}
.alert>.ic{flex:none;width:38px;height:38px;padding:9px;border-radius:11px}
.alert.warn{background:#FFF8E6;border:1px solid #F3DB9C}.alert.warn>.ic{background:#FFEBC0;color:var(--warn)}
.alert.acc{background:var(--soft);border:1px solid #DCCDFF}.alert.acc>.ic{background:#E2D5FF;color:var(--accent)}
.alert b,.alert .h3{font-weight:700}

/* ------------------------------------------------ grids */
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(1,minmax(0,1fr))}
.g4{grid-template-columns:repeat(2,minmax(0,1fr))}
.gauto{grid-template-columns:repeat(auto-fill,minmax(300px,1fr))}
.form2{display:grid;grid-template-columns:1fr;gap:14px}
.split{display:grid;grid-template-columns:1fr;gap:18px}
.filters{display:grid;grid-template-columns:1fr;gap:10px}
.only-d{display:none}
.only-m{display:flex;flex-direction:column;gap:10px}

/* ------------------------------------------------ customer bits kept for reports */
.starbtn{width:50px;height:50px;border:0;background:transparent;padding:0;display:flex;align-items:center;justify-content:center;color:#CFC6E6}
.starbtn.on{color:var(--star)}
@keyframes pop{0%{transform:scale(.4);opacity:0}100%{transform:scale(1);opacity:1}}
@keyframes rise{0%{transform:translateY(6px);opacity:0}100%{transform:none;opacity:1}}
@keyframes rrspin{to{transform:rotate(360deg)}}
.pop{animation:pop .2s ease}
.rise{animation:rise .25s ease}

/* ------------------------------------------------ portal shell */
.shell{min-height:100vh;display:flex;flex-direction:column}
.side{display:none}
.top{position:sticky;top:0;z-index:20;background:rgba(247,244,255,.86);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);border-bottom:1px solid var(--line)}
.topin{display:flex;align-items:center;gap:12px;padding:10px 16px}
.toplogo{height:28px;width:auto;display:block}
.main{flex:1;width:100%;max-width:1200px;margin:0 auto;padding:18px 16px 110px;display:flex;flex-direction:column;gap:18px}
.pagehead{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}
.pagehead .h1{font-size:clamp(26px,4.6vw,34px)}
.crumb{display:inline-flex;align-items:center;gap:6px;font-size:14px;font-weight:600;color:var(--muted);background:none;border:0;padding:4px 0;text-decoration:none}
.crumb:hover{color:var(--accent)}
.tabsbar{margin:0 -16px;padding:0 16px}
.tabs{display:flex;gap:4px;overflow-x:auto;scrollbar-width:none;border-bottom:1px solid var(--line)}
.tabs::-webkit-scrollbar{display:none}
.tabs button{height:44px;border:0;background:transparent;color:var(--muted);font-size:15px;font-weight:600;padding:0 13px;white-space:nowrap;border-bottom:2.5px solid transparent;margin-bottom:-1px}
.tabs button:hover{color:var(--ink)}
.tabs button.on{color:var(--ink);border-bottom-color:var(--accent)}
.steps{display:flex;gap:6px;overflow-x:auto;scrollbar-width:none;padding-bottom:2px}
.steps::-webkit-scrollbar{display:none}
.step{display:flex;align-items:center;gap:8px;height:38px;padding:0 13px 0 6px;border-radius:999px;border:1px solid var(--line);background:var(--card);color:var(--muted);font-size:14px;font-weight:600;white-space:nowrap}
.step i{font-style:normal;width:26px;height:26px;border-radius:13px;background:#ECE6FA;display:flex;align-items:center;justify-content:center;font-size:12.5px;font-weight:700}
.step.on{border-color:var(--accent);color:var(--ink)}
.step.on i{background:var(--accent);color:#fff}
.step.done i{background:var(--good);color:#fff}
.toast{position:fixed;left:50%;bottom:90px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:12px 18px;border-radius:12px;font-size:14px;font-weight:600;z-index:90;max-width:90vw;animation:rise .2s ease;box-shadow:0 14px 30px -10px rgba(26,16,51,.5)}
.modalback{position:fixed;inset:0;background:rgba(20,11,43,.5);backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px);z-index:60;display:flex;align-items:flex-end;justify-content:center}
.modal{background:var(--bg);width:100%;max-width:580px;max-height:92vh;overflow:auto;border-radius:22px 22px 0 0;padding:20px 20px 26px;display:flex;flex-direction:column;gap:14px;animation:rise .2s ease}
.plancard{border:1.5px solid var(--line);border-radius:16px;padding:16px;background:var(--card);text-align:left;display:flex;flex-direction:column;gap:4px;width:100%;font:inherit;color:inherit}
.plancard.on{border-color:var(--accent);background:var(--soft);box-shadow:0 0 0 4px var(--glow)}
.plancard b{font:800 22px var(--display)}
.swatch{width:44px;height:44px;border-radius:12px;border:2px solid var(--line);padding:0;display:flex;align-items:center;justify-content:center;overflow:hidden}
.swatch.on{border-color:var(--accent);box-shadow:0 0 0 2px var(--bg),0 0 0 4px var(--accent)}
.qrbox{background:#fff;border-radius:18px;padding:12px;border:1px solid var(--line);display:flex;justify-content:center;align-items:center}
.qrbox svg,.qrbox img{width:100%;max-width:340px;height:auto;display:block}
.chart{display:flex;align-items:flex-end;gap:5px;height:120px}
.chart i{flex:1;background:var(--accent);border-radius:5px 5px 2px 2px;min-height:3px}
.tblwrap{overflow-x:auto;border:1px solid var(--line);border-radius:16px;background:var(--card);box-shadow:var(--shadow)}
table.tbl{width:100%;border-collapse:collapse;font-size:14.5px}
.tbl th{text-align:left;font-size:13px;font-weight:600;color:var(--muted);padding:11px 16px;border-bottom:1px solid var(--line);white-space:nowrap;background:var(--raise)}
.tbl td{padding:13px 16px;border-bottom:1px solid var(--line);vertical-align:middle;font-weight:500}
.tbl tr:last-child td{border-bottom:0}
tr.clickable{cursor:pointer}
tr.clickable:hover td{background:#FAF8FF}

/* mobile tab bar */
.tabbar{position:fixed;left:0;right:0;bottom:0;z-index:30;display:flex;align-items:flex-end;background:rgba(255,255,255,.92);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-top:1px solid var(--line);padding:4px 4px calc(6px + env(safe-area-inset-bottom))}
.tabbar button{flex:1;border:0;background:transparent;display:flex;flex-direction:column;align-items:center;gap:3px;font-size:11px;font-weight:600;color:var(--muted);padding:8px 0 4px;min-width:0;min-height:52px}
.tabbar button.on{color:var(--accent)}
.tabbar button.addbtn .ic{background:var(--accent);color:#fff;width:48px;height:48px;border-radius:16px;justify-content:center;align-items:center;margin-top:-22px;box-shadow:0 10px 20px -8px var(--glow);border:3px solid #fff}
.hide-m{display:none!important}
.wnav{position:sticky;bottom:calc(66px + env(safe-area-inset-bottom));z-index:15;background:var(--bg);padding:10px 0;margin:0}
.wnav .btn{flex:1}

/* login */
.loginwrap{min-height:100vh;display:grid;grid-template-columns:1fr}
.loginpromo{display:none}
.loginform{display:flex;align-items:center;justify-content:center;padding:32px 20px}
.loginform .box{width:100%;max-width:400px;display:flex;flex-direction:column;gap:18px}
.loginlogo{height:34px;width:auto;align-self:flex-start}
.loginswitch{font-size:14px;color:var(--muted)}

/* command palette */
.cmdk{max-width:600px}
.cmdk .input{height:52px;font-size:17px}
.cmdrow{display:flex;align-items:center;gap:12px;width:100%;padding:10px 12px;border:0;border-radius:11px;background:transparent;text-align:left;font:inherit;color:var(--ink)}
.cmdrow .ic{color:var(--muted)}
.cmdrow.on,.cmdrow:hover{background:var(--soft)}
.cmdrow.on .ic{color:var(--accent)}
.cmdbtn{display:flex;align-items:center;gap:10px;width:100%;height:40px;padding:0 10px 0 12px;border-radius:11px;border:1px solid rgba(255,255,255,.1);background:rgba(255,255,255,.05);color:var(--side-mut);font:500 14px var(--text);text-align:left}
.cmdbtn:hover{color:#fff;border-color:rgba(255,255,255,.2)}
.cmdbtn kbd{margin-left:auto;background:transparent;border-color:rgba(255,255,255,.18);color:var(--side-mut)}

/* dashboard: funnel and sparkline */
.funnel{display:grid;grid-template-columns:1fr;gap:12px}
.fstep{position:relative;padding:16px;border-radius:14px;background:var(--raise);border:1px solid var(--line);overflow:hidden}
.fstep b{display:block;font:800 30px/1 var(--display);letter-spacing:-.02em;margin:8px 0 6px}
.fstep .fl{font-size:13.5px;font-weight:600;color:var(--ink2)}
.fstep .fr{font-size:12.5px;color:var(--muted)}
.fstep .fill{position:absolute;left:0;bottom:0;height:4px;background:var(--accent)}
.fstep.star{background:#1A1033;color:#fff;border-color:#1A1033}
.fstep.star .fl{color:#fff}.fstep.star .fr{color:#BDB3DD}.fstep.star .fill{background:var(--star)}
.fstep.star b{color:var(--star)}
.spark{width:100%;height:130px;display:block}
.spark .ln{fill:none;stroke:var(--accent);stroke-width:2.5;stroke-linejoin:round;stroke-linecap:round}
.spark .ln2{fill:none;stroke:var(--accent3);stroke-width:2;stroke-dasharray:4 4}
.spark .ar{fill:url(#sparkfill)}
.legend{display:flex;gap:14px;font-size:13px;color:var(--muted);font-weight:500}
.legend i{display:inline-block;width:14px;height:3px;border-radius:2px;background:var(--accent);vertical-align:middle;margin-right:6px}
.legend i.b{background:var(--accent3)}
.toprow{display:grid;grid-template-columns:22px 1fr auto;gap:10px;align-items:center;padding:9px 0;border-bottom:1px solid var(--line);font-size:14.5px}
.toprow:last-child{border-bottom:0}
.toprow .rk{font:800 15px var(--display);color:var(--muted)}
.toprow .tb{height:5px;border-radius:3px;background:#ECE6FA;margin-top:6px;overflow:hidden}.toprow .tb i{display:block;height:100%;background:var(--accent)}

/* tag + question builder */
.tgroup{display:flex;flex-direction:column;gap:10px;padding:16px;border:1px solid var(--line);border-radius:16px;background:var(--card)}
.tgroup.own{border-color:#F4DD8C;background:#FFFCF1}
.tghead{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.tghead .h3{flex:1;min-width:150px}
.addtag{display:flex;gap:8px;align-items:center}
.addtag .input{height:38px;font-size:14.5px;border-style:dashed}
.addtag .input:focus{border-style:solid}
.qbuild{display:flex;flex-direction:column;gap:12px;padding:16px;border:1.5px dashed var(--accent3);border-radius:16px;background:var(--soft)}
.qprev{display:flex;flex-direction:column;gap:8px;padding:14px;border-radius:14px;background:var(--card);border:1px solid var(--line)}

/* leads */
.lead{display:grid;grid-template-columns:1fr;gap:10px;padding:16px;border:1px solid var(--line);border-radius:16px;background:var(--card);box-shadow:var(--shadow)}
.lead.new{border-left:4px solid var(--accent)}

/* ================= AI Studio, training ================= */
.aigrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:12px}
.aitile{display:flex;flex-direction:column;gap:6px;text-align:left;padding:16px;border:1.5px solid var(--line);border-radius:16px;background:var(--card);color:var(--ink);cursor:pointer;transition:border-color .15s;min-width:0;font:inherit}
.aitile:hover{border-color:var(--accent3)}
.aitile.on{border-color:var(--accent);background:var(--soft);box-shadow:0 0 0 3px var(--glow)}
.aitile.on .ic{color:var(--accent)}
.ainame{font:700 17px var(--display);letter-spacing:-.01em}
.aiby{font-size:12.5px;font-weight:500;color:var(--muted)}
.aitip{font-size:13.5px;line-height:1.45;color:var(--muted);flex:1}
.aibadges{display:flex;gap:6px;flex-wrap:wrap;margin-top:4px}
.testout:empty{display:none}
.testout{padding:14px 16px;border-radius:13px;border:1px solid var(--line);background:var(--raise);font-size:14.5px;line-height:1.5;white-space:pre-wrap}
.testout.good{background:#EEF9F4;border-color:#BFE6D6}
.testout.badt{background:#FDEEF1;border-color:#F0BFCB}
.testout blockquote{margin:8px 0 0;padding-left:12px;border-left:3px solid var(--accent);font-style:italic}
.trainstate{display:flex;gap:12px;align-items:center;padding:13px 15px;border-radius:13px;background:var(--raise);border:1px dashed var(--line2)}
.trainstate.on{background:var(--soft);border:1px solid #DCCDFF}
.example{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border-radius:12px;background:var(--raise);font-size:14px;line-height:1.5}
.exn{flex:none;width:22px;height:22px;border-radius:11px;background:var(--accent);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;margin-top:1px}
.traincard{border:1.5px solid #DCCDFF}
.btn.trainbtn{width:100%;max-width:100%}
.keystat{padding:13px 15px;border-radius:13px;border:1px solid var(--line);background:var(--raise);font-size:14.5px}
.keystat .ic{flex:none;color:var(--accent);margin-top:1px}
.planrow{display:grid;grid-template-columns:2fr 1fr 1fr auto;gap:10px;align-items:end;padding:12px;border:1px solid var(--line);border-radius:14px;background:var(--raise)}
.randombox{padding:16px;border:1.5px dashed var(--accent3);border-radius:16px;background:var(--soft)}
.rgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(104px,1fr));gap:10px}
.rtile{padding:6px;border:1.5px solid var(--line);border-radius:13px;background:var(--card);cursor:pointer;transition:border-color .15s}
.rtile:hover{border-color:var(--accent)}
.bookgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:12px}
.booktile{display:flex;flex-direction:column;gap:6px;text-align:left;padding:16px;border:1.5px solid var(--line);border-radius:16px;background:var(--card);color:var(--ink);cursor:pointer;font:inherit}
.booktile:hover{border-color:var(--accent3)}
.booktile.on{border-color:var(--accent);background:var(--soft);box-shadow:0 0 0 3px var(--glow)}
.qrow{display:flex;gap:10px;align-items:center;padding:9px 12px;border-radius:11px;background:var(--raise);font-size:14px}
.qrow .ic{flex:none;color:var(--accent)}.qrow.error .ic{color:var(--bad)}.qrow.waiting{opacity:.6}
.qrow .qs{flex:none;font-size:13px}
.spin{flex:none;width:18px;height:18px;border-radius:9px;border:3px solid var(--line);border-top-color:var(--accent);animation:rrspin .8s linear infinite}
.scorebox{display:flex;gap:16px;align-items:center;padding:16px;border-radius:16px;border:1px solid var(--line)}
.scorebox.good{background:#EEF9F4;border-color:#BFE6D6}
.scorebox.fair{background:#FFF8E6;border-color:#F3DB9C}.scorebox.low{background:#FDEEF1;border-color:#F0BFCB}
.scorenum{font:800 44px/1 var(--display);letter-spacing:-.03em}
.scorenum span{font-size:16px;color:var(--muted);font-weight:500}
.qres{border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:var(--card)}
.qres summary{display:flex;gap:10px;align-items:center;cursor:pointer;font-size:14px;list-style:none}
.qres summary::-webkit-details-marker{display:none}
.qn{flex:none;background:var(--accent);color:#fff;font-size:12px;font-weight:700;border-radius:8px;padding:3px 8px}
blockquote.ans{margin:6px 0 0;padding:10px 12px;border-left:3px solid var(--accent);background:var(--raise);border-radius:0 10px 10px 0;font-size:14px;line-height:1.5}
.bprev{width:100%}
.qrgrid{display:grid;grid-template-columns:1fr;gap:18px}

/* customer page colour preview */
.themeprev{--pa:#5A1FD1;--po:#fff;--ps:#F0E9FF;max-width:300px;border:1px solid var(--line);border-radius:20px;padding:16px;background:var(--card);display:flex;flex-direction:column;gap:12px}
.tp-head{display:flex;gap:10px;align-items:center}.tp-av{width:38px;height:38px;border-radius:12px;background:var(--pa);color:var(--po);display:flex;align-items:center;justify-content:center;font-weight:800}
.tp-sub{font-size:12px;color:var(--muted)}.tp-bar{height:6px;border-radius:3px;background:var(--line)}.tp-bar i{display:block;width:40%;height:100%;border-radius:3px;background:var(--pa)}
.tp-chips{display:flex;gap:6px;flex-wrap:wrap}.tp-chip{padding:7px 12px;border-radius:999px;border:1.5px solid var(--line);font-size:13px;font-weight:600}.tp-chip.on{background:var(--pa);border-color:var(--pa);color:var(--po)}
.tp-btn{height:42px;border-radius:12px;background:var(--pa);color:var(--po);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px}

.main>*{animation:rise .25s ease both}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important}}

/* ------------------------------------------------ breakpoints */
@media (min-width:700px){
  .g3{grid-template-columns:repeat(3,minmax(0,1fr))}
  .g4{grid-template-columns:repeat(4,minmax(0,1fr))}
  .form2{grid-template-columns:repeat(2,minmax(0,1fr))}
  .form2 .full{grid-column:1/-1}
  .filters{grid-template-columns:2fr 1fr 1fr 1fr}
  .funnel{grid-template-columns:repeat(3,minmax(0,1fr))}
  .main{padding:26px 28px 110px}
  .tabsbar{margin:0;padding:0}
  .modalback{align-items:center}
  .modal{border-radius:22px;padding:24px}
  .wnav{position:static;padding:0}.wnav .btn{flex:none}
  .lead{grid-template-columns:1.4fr 1fr auto;align-items:center}
}
@media (min-width:860px){
  .only-d{display:block}
  .only-m{display:none}
  .split{grid-template-columns:1.25fr 1fr}
  .qrgrid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);align-items:start}
  .qrgrid .stickycol{position:sticky;top:20px;grid-column:2;grid-row:1}
  .qrgrid>.col:not(.stickycol){grid-column:1;grid-row:1}
}
@media (min-width:960px){
  .shell{flex-direction:row}
  .top,.tabbar{display:none!important}
  .hide-m{display:flex!important}
  .side{display:flex;flex-direction:column;gap:2px;width:264px;flex:none;position:sticky;top:0;height:100vh;overflow:auto;padding:18px 14px;background:var(--side);color:var(--side-ink)}
  .side .brand{display:flex;align-items:center;gap:10px;padding:4px 8px 16px}
  .side .brand img{height:30px;width:auto;display:block}
  .side .role{font-size:12.5px;color:var(--side-mut);padding:0 8px 14px}
  .side .navlbl{font-size:12px;font-weight:600;color:var(--side-mut);padding:14px 10px 6px}
  .side button.nav{position:relative;height:40px;border-radius:10px;border:0;background:transparent;color:var(--side-ink);font:500 14.5px var(--text);padding:0 11px;display:flex;align-items:center;gap:11px;text-align:left;width:100%;transition:background .12s,color .12s}
  .side button.nav .ic{opacity:.85}
  .side button.nav:hover{background:rgba(255,255,255,.06);color:#fff}
  .side button.nav.on{background:rgba(183,156,255,.16);color:#fff;font-weight:600}
  .side button.nav.on::before{content:"";position:absolute;left:-14px;top:9px;bottom:9px;width:3px;border-radius:0 3px 3px 0;background:var(--accent3)}
  .side button.nav .cnt{margin-left:auto;font-size:12px;font-weight:700;background:var(--accent);color:#fff;border-radius:999px;padding:1px 8px}
  .side .me{display:flex;align-items:center;gap:10px;padding:10px;border-radius:12px;background:rgba(255,255,255,.05);margin-top:8px}
  .side .me .avatar{background:var(--accent);color:#fff}
  .side .me b{display:block;color:#fff;font-size:14px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .side .me small{color:var(--side-mut);font-size:12px}
  .side .iconbtn{background:transparent;border-color:rgba(255,255,255,.14);color:var(--side-ink)}
  .side .iconbtn:hover{color:#fff;border-color:rgba(255,255,255,.3)}
  .main{padding:32px 40px 80px}
  .toast{bottom:28px}
  .loginwrap{grid-template-columns:1.05fr 1fr}
  .loginpromo{display:flex;flex-direction:column;justify-content:space-between;gap:28px;padding:48px 56px;background:var(--side);color:#fff;position:relative;overflow:hidden}
  .loginlogo{display:none}
  .loginpromo .h1{font-size:44px;max-width:12em;color:#fff}
  .loginpromo .pt{display:flex;gap:12px;align-items:flex-start;font-size:16px;line-height:1.5;color:var(--side-ink)}
  .loginpromo .pt .ic{color:var(--star)}
}
@media (max-width:699px){
  .stat{padding:13px 14px}.stat b{font-size:23px}
  .card{padding:15px;border-radius:16px}
  .kv{grid-template-columns:104px 1fr;font-size:14px}
  .main{gap:14px}
  .modal{padding:18px 16px 22px}
  .planrow{grid-template-columns:1fr 1fr}.planrow .field:first-child{grid-column:1/-1}.planrow .btn{grid-column:1/-1;width:100%}
}
@media print{
  body{background:#fff;color:#000}
  .noprint{display:none!important}
  .printonly{display:block!important}
}
.printonly{display:none}
.col>.btn.auto,.col>.btn.sm{align-self:flex-start}